Maintenance Windows
To ensure that the Global Data API performs optimally, periodic maintenance is necessary. During these maintenance windows, you may experience brief interruptions, delayed responses, or reduced system capacities. We've scheduled these windows to have the least possible impact on the majority of our users.
Time Zone: All mentioned times adhere to the AEST timezone (UTC+10).
| Window Start | Window End | System Impact |
|---|---|---|
| Sunday 04:00 | Sunday 04:30 | Reduced capacity. Query response times may be impacted. |
What to Expect During Maintenance:
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Reduced Capacity: While the system remains operational, it may operate at a lower capacity than usual, leading to potentially slower response times.
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Potential Downtime: Rarely, the API might be temporarily unavailable. However, this is not common during the maintenance windows outlined above.
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Updates & Improvements: Maintenance allows us to deploy upgrades and optimizations, ensuring a robust and efficient API service.
Recommendations for API Users:
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Plan Accordingly: If possible, try to schedule your heavy API tasks outside of these maintenance windows.
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Error Handling: Make sure your integration has adequate error handling for times when the API might be slow or temporarily unreachable.
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Stay Informed: While the above table mentions our regular maintenance windows, there might be rare occasions where we need additional or emergency maintenance. We recommend subscribing to our status updates or notifications to stay informed.
Questions or Concerns:
If you have queries about these maintenance windows or need further clarification, please don't hesitate to reach out to the Global Data support team. We're here to assist and ensure a seamless experience with our API.